A 13-Email Delay

Wednesday, July 8th, 2015

Thanks in part to American Airlines’ exceedingly old fleet, I recently had a rather arduous journey down to Florida. At least the airline’s cocktail napkins provide a link to information on their new planes which are surely coming any day now. Anyhow, this trip produced a wondrous collection of automated crap in my inbox. Allow me to present a new piece of art, just added to this museum’s collection:

13 AA Travel Emails“Impact” by Paul Kafasis, 2015. Mixed media.

Future American trips will now be measured by the raw number of emails they cause the airline’s mindless algorithm to spit out. For instance, my flight home was only somewhat delayed, resulting in “just” a three-email delay.

A hat-tip is required to the slightly-imitable Neven Mrgan, whose wonderful collection far surpasses this museum’s.


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