Quality Assurance Not Found

Tuesday, May 8th, 2018

Another week, another post about FedEx being terrible.1 When FedEx has a package headed my way, they text information about it.

This should be helpful, and I would appreciate it, if not for one thing. The URL they send leads to a broken page, every single time I get one of these texts.

This has been broken for many months. I actually attempted to report this issue back in December, and even then, it wasn’t a new problem.

While I never received a reply to this Twitter DM, the checkmark in the bottom right indicates that at least someone at FedEx read it.

Perhaps this issue is unique to me, but I doubt it. It seems likely that every day, FedEx is sending out thousands of texts with broken URLs.


Footnotes:

  1. Astoundingly, as of May 3rd, 2018, the Winter Storm warning is finally gone. ↩︎


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