Rental Car Damages Should Not Be a Profit Center 

Normal wear and tear is a thing.

In a vacuum, an AI-powered scanner for rental car companies to check for damage could be OK. Performing identical scans both before a rental goes out and after it returns should make for easy and useful comparisons that remove subjectivity and human error.

The trouble appears to be that Hertz is looking to cut both humans and common sense entirely out of the process.