Previous “Links” posts

She May Be a Former “Friend” Now 

This never would’ve happened to a “Visionary Benefactor”.

Australian artist Vincent Namatjira has painted portraits of many rich and powerful people, though not at their request. In his words, “Displacing powerful figures takes away some of their dominance”.

That doesn’t mean they won’t still try to assert that dominance, however. Recently, Australian billionaire Gina Rinehart demanded the National Gallery of Australia remove her portrait from an exhibition of Namatjira’s work. One can perhaps understand why:

An unflattering painted portrait of Gina Rinehart and a picture of same

Of course, the Streisand effect is a very real thing, and it’s why you’re seeing this portrait now. Whoopsie.

The museum has thus far declined to accede to Rinehart’s demand. Again, one can perhaps understand why:

Rinehart is listed as a friend of the National Gallery after donating between $4,999 and $9,999 to the institution.

Perhaps as a billionaire, she might have donated at a higher level.

That’s a Vibe, Alright 

The only thing more garish than those interiors is owning a $30M “pied-à-terre”.

Today in conspicuous capitalism, the most expensive home currently for sale in Boston is a $30 million 6-bedroom, 10-bathroom 10,000 square foot mansion. It was built in 18991, and as you might guess, it features a stately facade perfectly suited for Boston’s Back Bay neighborhood.

A stately mansion exterior

That’s lovely, albeit a little crooked. And how’s the the interior?

An exceedingly blue interior

Oh. Oh my. Lest you think this is not representative of the entire home, I urge you to see more photos via this New York Post article, which includes the following quote from designer Eric Roseff:

“We wanted it to have a real loungy vibe — like a 1970s coke-den vibe,” Roseff added, who described the room as having a “perpetual mood” to it. “It’s intoxicating, it’s inviting, it’s sexy.”

It’s something, alright. Speaking of owner Kevin Starr’s tastes, Roseff said:

“His vibe from the beginning was the feel of a boutique hotel…He likes a little bit of Miami thrown in, a little bit of Vegas thrown in.”

They certainly did nail the “a boutique hotel, but worse” aesthetic:

Coke den vibe

My favorite line from the aforelinked article is this:

Despite its opulent features, the mansion also offers practical amenities, such as a 2,200-bottle wine room and six parking spaces…

Ah, yes. So practical.


Footnotes:

  1. Give or take a few years, anyhow. The city’s maps were updated sporadically back in the day. That means it’s generally only possible to narrow down when a structure was built to a range, that multi-year period between when it didn’t appear on a map and when it did. It seems to me that a disproportionate number of houses in Boston are listed as being built in 1899, surely to be able to advertise themselves as “19th century”. ↩︎

Presented to He Who Is the Mark Messierest 

It helps if you know his last name is pronounced “Mess-e-a”

Over at Defector, Barry Petchesky has a review of the Mark Messier NHL Leadership Award.

The backstory to this award is that in 2006 someone in the NHL wondered, Wouldn’t it be fun if we created a Mark Messier award, with the winners chosen by Mark Messier? Seventeen seasons later, we have our answer: No, it wouldn’t.

True, but it is fun to mock this goofy award.

Curse Those Experts Mongering Fear 

If H5N1 is the next global pandemic, let’s be sure to blame these dopes.

For the first time, the H5N1 bird flu has been found in US dairy cows. That’s not great. As a result, health experts have increased their warnings against drinking raw milk. It’s not going well.

The California-based Raw Milk Institute called the warnings “clearly fearmongering.” The institute’s founder, Mark McAfee, told the Los Angeles Times this weekend that his customers are, in fact, specifically requesting raw milk from H5N1-infected cows.

According to McAfee, his customers believe, without evidence, that directly drinking high levels of the avian influenza virus will give them immunity to the deadly pathogen.

No longer being alive certainly would afford a type of immunity.

But no, no, I’m sure the people who like drinking raw milk for its unproven health benefits fully understand what they’re doing. They’ve got an institute, after all.

With the virus apparently having a field day in cows’ udders, researchers have found raw milk to be brimming with high levels of H5N1 viral particles—and those particles appear readily capable of spilling over to other mammals. In a case study last month, researchers reported that a group of about two dozen farm cats developed severe illness after drinking milk from H5N1-infected cows. Some developed severe neurological symptoms. More than half of the cats died in a matter of days.

They know more than some dumb, dead cats, at least.

Artistic Malicious Compliance 

That’s solid work.

Seaside, California resident Etienne Constable was recently told by the city that he needed to build a fence to hide his boat. He complied, and even had the fence painted. It’s lovely:

A fence painted with a boat

Yes, Constable’s neighbor Hanif Wondir helpfully painted a realistic boat mural, so that despite the fence, no one would miss the chance to see what Constable’s boat looks like.

Learning About Billy Ripken 

The Ripken heritage really put this thing over the top.

While writing last week’s post on apian baseball cards, I made an off-hand reference to the Billy Ripken “Fuck Face” card. If you collected cards in the late ’80s or early ’90s, it’s likely you’re very familiar with this infamous little collectible. If not, well, feast your eyes upon it:

A baseball card with the words “FUCK FACE” written on the knob of the bat
[Photo credit: Snopes.com]

Yes, it was a baseball card with a very, very bad word printed right on it. And it was a sensation. Before the web even really existed, this card managed to go viral. Bill Ripken was always overshadowed by his Hall of Famer brother Cal, but for at least a few months in 1989, his name was on everyone’s lips. It was quite a time to be alive.

To learn more about this incredible piece of Americana, I offer two links. First, there’s Grant Brisbee’s fantastic retrospective from 2019, looking back 30 years later. When you’re done with that, visit the extensive BillRipken.com, an entire website “dedicated to the most famous baseball error card of all time”.

As Real as the Faith We Share 

“I have had anger in my heart about the deployment of AI chatbots in inappropriate places.”

Today in completely unnecessary AI, it’s Justin, the robot priest! Well, it was, until Justin got demoted. Now it’s Justin, the robot lay theologian, which isn’t nearly as catchy.

A robot priest, and below him, a robot in business casual clothingJustin, before and after his defrocking

Really, though, this new Justin is a big improvement. Look at him, he’s so chill. Dig that laid-back vibe. If you’re up for it, he’d love to rap with you kids about a cool fellow by the name of “Jesus”.

Focus on More Than the Shareholders 

Decent customer service should be a minimum expectation, not a shocking luxury.

Lousy customer service is endemic. It’s one of the major bummers of modern life in an advanced society, and it shouldn’t have to be. When a company perpetually has “higher than expected call volumes”, they ought to adjust their expectations and hire some additional support agents.1 As for those firms that don’t provide the possibility of reaching a human being at all, well, they should be run out of business entirely. Far too many companies attempt to squeeze out a few more pennies in profit by avoiding spending on support. Sacrificing customer satisfaction at the altar of shareholder value is grotesque.

Frankly, even if you’re a shareholder reaping paper gains from these wretched experiences, what’s the point? It’s said that “money can’t buy happiness”, but that’s only true in the most literal of senses. There may not be a happiness store, but money sure does grease the skids when it comes to obtaining comfort and satisfaction. Yet even wealthy shareholders must surely be miserable when it comes time for them to resolve an issue with most corporations.2

Given my low opinion on service in the twenty-first century, I can’t claim to be shocked by the recent news that Hertz charged a customer $277 for failing to fill up the gas tank before he turned in his rental. There was just one problem.4 That customer, Joshua Lee, had rented a Tesla. That’s an electric car. Where was he supposed to put the gas, in the frunk?

And sure, you might be thinking “OK, but electric car or not, technically, he didn’t fuel up the vehicle”. Yet even if we follow your idiotic logic, Hertz is still in the wrong. Lee pre-purchased their no doubt overpriced “Skip the Pump and Save Time” option, which allows a customer to return their rental without needing to fuel it up.

The entire story is infuriating, and includes multiple customer service people who refused to right a very obvious wrong. In addition to understaffing, companies also fail to properly train and empower the few employees they do hire.

Aggravating as all of this is, it is true that the problem was eventually rectified.

Update May 9, 12:45 p.m. ET: After this story was published, Hertz informed The Drive that its Customer Care team would be “reaching out to Mr. Lee to apologize and will refund this erroneous charge.”

And all it took was getting an article published on a major automotive website. Yes, it appears this particular tale of woe got Hertz enough bad press that they were shamed into correcting one specific issue. Sadly, that‘s what passes for a happy ending with modern customer service.


Footnotes:

  1. Perhaps one day AI can fill these roles, but it hasn’t gone well so far. ↩︎

  2. The obscenely rich, such as those who own the offending companies, can no doubt pay others to suffer on their behalf.3 ↩︎

  3. I’ve long felt we could make that at least a bit more difficult, by making folks eat their own dog food. The head of any company that sets up an automated phone system should be required to call in to it at least once a month to deal with a real-world problem. We’d very quickly stop hearing horrifically low-quality hold music, as well as clicks that give us the false hope that someone has finally picked up, and constant reminders that our call is “very important” to them, despite overwhelming evidence to the contrary. ↩︎

  4. There are actually quite a few problems. ↩︎

So Long, Rat Hole 

“Plus, many in the neighborhood argue that the imprint was actually caused by a squirrel.”

Earlier this year, Chicago found itself with a hot new tourist attraction: the rat hole. Gaze upon it!


[Photo credit: Winslow Dumaine]

Though this rat-shaped hole had existed for multiple decades, it went hugely viral back in January. That led to an explosion of attention for what some called the eighth wonder of the world, probably.

The attention, however, quickly grew old for neighbors who complained about visitors at all hours, sometimes leaving coins and other items scattered across the sidewalk.

Can you imagine it? There you are, living a quiet, blissful life in your dream home with fantastic proximity to the little-know rat hole, when word of this secret treasure spreads like wildfire. Suddenly, your neighborhood is nothing but tourists at all hours. It’s a nightmare!

To end the chaos, or possibly just because the sidewalk was “damaged”, the rat hole has been removed. Its final fate remains to be seen:

Erica Schroeder, a spokesperson for the Chicago Department of Transportation, said the square of sidewalk “containing the famous ‘Chicago rat hole’” is now in temporary storage.

She said that where the slab of sidewalk, which has an impression resembling the outline of a rat — claws, tail and all — will eventually end up is expected to be a “collaborative decision between the city departments and the mayor’s office.”

I can only echo the words of the great Dr. Henry Jones, Jr., who famously said “That belongs in a museum!”.

They Should’ve Put Some Stats on the Back 

It’s no “Fuck Face” Billy Ripken card, but it’s still pretty good.

Not long after last week’s bee delay and subsequent apian heroics, trading card company Topps issued a Matt Hilton trading card. Thanks to reader Jack B. for alerting me to this delightful nonsense:

Topps announced the card by tweeting that they’d signed a deal with Hilton, so presumably, he’s receiving some money for this. However, he’s not the only party involved in this incident who got a card:

As far as I’ve seen, the bees have been denied compensation.